What is ‘Disqus’?
We use Disqus for comments on our site. When you comment with Disqus you can use your existing login for popular social media sites or comment as a guest. Your comments will appear both on our website and on your social media sites. If you login to use Disqus, it will create a publically visible profile based on your activities across other websites that use Disqus.
Please note: comments on this site are subject to the ABC’s Conditions of Use (in English) and Disqus’ Terms and Policies (in English).
What are ‘Community Guidelines’?
Community Guidelines explain how our social media services are managed and moderated. Radio Australia welcomes contributions that stimulate debate and discussion or that reflect the diverse range of perspectives, experiences and imaginations of our audiences. While encouraging vigorous debate and critique, we expect all online users to treat each other with respect and courtesy. The ABC is bound by editorial standards that also apply to our social media services. There are also issues surrounding independence, accuracy, impartiality, harm and offence and commercial references that may inform how we manage your participation.
Can I comment on a story?
You can comment on any story on our website using the comment box at the bottom of each page. You can also join discussions using our social media services, which can be found on our Communities page. Or, you can use our sharing functions to share the story with your friends and comment on it there.
Please note: all comments on our site are moderated. You can read more about moderation in our Community Guidelines.
If you’d like to provide feedback or a complaint directly to Radio Australia, please use our Contact Us form.
Does Radio Australia keep a record of user activities?
Once a comment is submitted and approved, you may not have the ability to edit or remove it. Furthermore, comments and activities made using third-party services are governed by the terms and conditions imposed by that service. Please be sure to read the ABC’s Conditions of Use (in English) and the conditions of use of the relevant third-party services to make an informed decision about your contribution to our site.
What is social bookmarking?
Social bookmarking allows users to tag interesting web pages on a third-party site to share with other web users. Once the article is bookmarked on these sites, others can also read, rate, post a comment or share the link.
If you are registered with a social bookmarking service, you can participate by using the share functions at the top or bottom of each story.
I have subscribed to an Email Update, but have not received any.
If you are currently subscribed to and not receiving Email Updates, please check your Spam folder as sometimes Spam filters can prevent these messages from arriving in your inbox.
To prevent this, please add the email address from which the update is sent to your address book. If you have done this and still unable to receive Email Alerts, please contact your Internet Service Provider (ISP) for further assistance.
Does Radio Australia respond to user comments, feedback and complaints?
Comments, feedback and complaints requiring Radio Australia’s response should be submitted via the Contact Us form. Although our people may occasionally participate in online conversations via our comments section or third-party social media services, these services should not be considered as an alternative to the contact options provided in the Contact Us section of this site.
Radio Australia is committed to accountability and takes audience complaints seriously. Our complaints policy is here (in English). We'll always endeavour to get back to you within a few days.
On your website and on-air you refer to using a “hashtag” in Twitter. I have a Twitter account, but how do I use “hashtags”?
Hashtags are a convenient way to alert your friends and others to content that you are interested in. They also create a feed of content related to a subject.
Hashtags are in effect subject headings for a tweet. They do not need to be at the start of the tweet. They simply need to be part of what you are saying. For example: “Interesting interview on Radio Australia right now. #raonair” The search results of which can be seen here.
Tweets published by Radio Australia twitter feeds are managed in accordance with ABC Editorial Policies which can be found here (in English). However, Radio Australia has no control over audience generated responses and the use of Radio Australia related hashtags and cannot take responsibility for the content posted by its audiences.
Please note: discussions using Radio Austalia’s suggested hashtags are primarily in English.
What is ‘ShareThis’?
ShareThis is a third-party service that allows you to share any story on our site with your contacts. You can share a story through any number of social media services or via email. Clicking on a share button will open a prompt asking you to confirm your details and allow you to choose how you wish to share that story.